Surface pen not working The Surface Pen also works fine with my previous X360 2020 15. Jun 20, 2024 · I have a surface pen with clip. Then, press and hold the top button on your Surface Pen until the LED light flashes, and pair it again with your Surface device. Check for updates. Hard restart of both pen and surface go . e. Press and hold the top button of your pen for 5-7 seconds until the LED light flashes white to turn on Bluetooth pairing mode. It was working earlier until a few weeks ago. Go to Settings > Devices > validate that pen is paired: look for Surface pen, if so then proceed to > Pen & Windows Ink and validate all setting are what you expect. Re-booting did not fix. surface pen does not work for drawing at all, but works fine for selecting brushes etc. com) Reinstall touch driver-touch and Pen inking are linked. The eraser top part works but not the tip which is confusing. If your pen isn't charging in a Surface Pro Keyboard storage tray or with the Surface Slim Pen Charger, you might need to update its firmware. I note, though, that the step involving uninstalling the Surface Touch Pen Processor was not done as there was no such device in the list. If your Surface Slim Pen 2 is still not working after completing the driver level troubleshooting, it is necessary for you to consider whether this is a hardware failure. So first, I realized my pen wasn't working so I followed all instructions about updates, rebooting, and even the windows diagnostic from prompt. Attempt to pair pen normally. All the buttons on it work and it says it's connected and I just recently changed the battery, so I can't figure out what the problem is. I have already tried uninstalling - reinstalling the pen and I have run a diagnostic on the pen, saying that the device is working perfectly. If using the Surface Slim Pen charger, then ensure all connection points are plugged in correctly. Both are working well initially, but recently, I've been having this issue with my pen tip not working. Disabiling/enabling Intel graphics/pen. Nov 13, 2017 · Re-pair ed the pen with the surface. Jan 31, 2024 · The back end of the pen is telling the screen that it is trying to erase because in word it shows the eraser icon, but it isn't doing anything at all when I try to use it(not writing, or erasing) I have checked, and the back end doesn't work on my friends surface either, yet their surface pen works fully on my surface. Troubleshoot your Surface Pen - Microsoft Support. The pen writes on the screen correctly, and the handwriting panel reads the writing correctly, but then It won’t enter the text into any textbox. The pen is not writing and the cursor is not showing up. Learn how to fix common issues with your Surface Pen, such as low battery, pairing, inking, and shortcuts. Once it is reconnected, try to use the shortcuts. Latest version of Windows installed. I appreciate you raising this concern to us, and I understand that you're having issues with your Surface Pen not working on your Surface Laptop. Use USB-C Charging base with your pen Set up your charging base to store your Surface Slim Pen. I really need this for drawing, so any help is appreciated. Hope it helps! Best regards, Rolando S. Unfortunately now the pen is not even working at all. Feb 5, 2023 · The buttons of my surface pen are working and being detected by the screen to erase things but the tip itself does not write and it is not detected by the touch screen as a pencil or a cursor. Dec 16, 2019 · If same issue is happening on another Surface Device and other Pen works well on your Surface Pro 6 it is possible your Surface Pen is defective. If your Pen works well on another Surface Device then there might be a problem with your Surface Pro 6. Then try pairing it separately with your Surface Pen again. It worked fine for the free version. Restart your Surface device. In this guide, we will explore the causes and possible solutions for this problem. Look for any Surface Pen devices. When I press and hold down the eraser button the blue light comes on. Hover still works, and the erase end still works. Use something to pull and slide out the pen tip, like tweezers. I can't tap with it, or write with it. The troubleshooting can be found at Troubleshoot your I just bought a surface pen to use with my pro 6. Jul 24, 2019 · Choose the date where the Surface Pen was working fine. Once your computer finds the pen, click on it to reconnect it. You can contact Support to have it replaced. The only way I can get it to work is to disable the tactile signals setting and then turn it back on and then immediately switch to an app which supports the feature (Whiteboard, Word, etc. Re-pair the Pen: Unpair and re-pair your Surface Pen. After completing all of these steps, my pen still does not work. Solution 1: Replace the battery of your Surface pen. Sep 13, 2016 · One Note 2013 on my Surface Pro . When you press and hold the top button, There is no LED light (does not turn on). If you can't use your finger on your Surface, go to What to try if your Surface touchscreen doesn't work. have removed pen device and repaired, checked setting etc but still nothing. - Shutting the computer and restart, then try adding surface pen- still not working. Oct 11, 2022 · 4. 4: Replace batteries. Jan 24, 2020 · Remove and reseat the pen tip. I unpaired the pen from the Surface Pro6 and paired it back up. Is your active pen not working? Find effective solutions to common pen issues and get back to seamless digital sketching and note-taking. Force a shutdown and restart your Surface: Force a shutdown and restart your Surface - Microsoft Support. Oct 4, 2020 · My Surface Pen is not working, and I have already tried several different methods to fix this, starting from rebooting my pen, uninstalling and installing (and disable enable) my drivers, replacing the battery, running Surface Diagnostic Toolkit, among others. Jan 23, 2018 · Surface Pen does not work even after replacing battery Hi, I have encountered very strange issue, my surface pen that bought last year suddenly does not function at all recently, even the LED indicator light does not turn on again no matter what I have tried, like press and hold the button and replacing battery Sep 7, 2020 · Unpairing/pairing pen. Oct 30, 2015 · It turns out that the 2nd new one works fine. Let me ask few Hi,My surface pen on surface pro does not work for power point or word. I am unable to find a native windows app that supports bearing. Solution 1: Replace the battery of your Surface pen Solution 2: Repair the Surface pen with your tablet Solution 3: Update your Surface pen driver. Unpair the pen from the other Surface or Bluetooth device. Was recently working fine but after the recent security update with Microsoft Edge it no longer seems to work. Surface pen integration > Uninstall Note: Our premium Surface Slim Pen 2 is equipped with an easily removable pen tip. Make sure the batteries are properly seated. Windows 10 update can install the latest version helps to fix the Surface pen not working problem. I tried things like new batteries, restarting, reinstalling Bluetooth drivers, etc but nothing would work. Please let me know how it goes. To check the battery level of your pen, go to Start > Settings > Devices > Bluetooth & other devices. As of 10pm last night it was working just fine. Sep 6, 2024 · Replace the AAAA battery in your Surface Pen and see if that helps. Oct 4, 2023 · Reset the Surface Pen. Jan 2, 2024 · It appears that you are experiencing an issue with your Surface Pro6 device where the pen is functional, but the touch feature is not working. - Checking new updates - it is all up to date but still not working. Both pens pair with the machine via bluetooth. Any ideas? Oct 13, 2017 · Hi. In the first 4 days, I've already run into 2 for the Surface Oct 18, 2022 · Surface Slim pen 2 Shortcut buttons don't work Hello, i don't why but all of suddenly the shortcut buttons on my slim pen 2 don't work anymore. Open apps and use your Surface with touch. You need to make sure that it is charged to 100% in order to use it. Since the tip is not responding while other functions are still operational, here are a few additional suggestions you might consider: - Check the Pen Tip: Feb 12, 2022 · My pen is paired with my surface and clicking the end button launches the apps that I have set in the windows pen and ink settings. However, this morning my pen would not work at all. When I hold down the button on the top, the light does not come on at all. Mar 5, 2016 · I recently purchased surface pro 4 (i5/8 GB/ 256 GB) and after receiving it, tested and my surface pen included was working fine. Jun 14, 2017 · Running Windows 10 on Surface Pro 4. If these steps didn't resolve the problem, you can request a replacement Surface Pen. Here are some steps you can try to resolve the issue: Jan 14, 2022 · I've had this same problem. Any advice would be appreciated. Hi guys, need some tech support! I have a Slim Pen 2 with my SP8, but a couple days ago, it stopped working as pen. it works with one note fine. I did everything I had done with the Nov 24, 2017 · But don’t worry, you can make your Surface pen work again. Jun 17, 2024 · 1. Dec 5, 2019 · Here are some things to try first if your Surface Pen won’t write, open apps, or connect to Bluetooth. Oct 16, 2021 · Surface Pen not working, there is still battery and is connected to my Surface Pro 7 I use a Surface Pro 7 with the Surface Pen model 1776 (EYU-00001). If multi touch does not work Pen inking will not work. Use a removal tool if necessary - Adjust the Pen pressure sensitivity opening the Surface App on the search box and select Pen. Press and hold the top button of your pen for 5-7 seconds and observe the LED light. I tried out my broken Surface Pen with his tablet, hoping that it would work with his tablet the same as a wooden pencil. Open apps and use your Surface with touch. We recommend reaching out our live support team to check options available for your Surface slim pen 2. Consequently, it makes it impossible for users to use the pen with Surface. Mar 30, 2018 · Have just installed sketchbook pro on surface book. The PDFs in Adobe Acrobat Pro DC on my Surface Book 3, however, do not recognize my Surface Pen. When I flip the pen around the icon on the screen turns to an eraser but ink does not erase? If I go to drawings and select the erase the pen tip turns to the same erase icon and it erases fine. Problem: Surface pro 4 pen bluetooth pairing works, BUT the pen tip tracking does not work. Oct 21, 2018 · Update: The palm reject is just not working with the surface pen. I tap on the screen to make a mark, and the brush preview just stays in place and no mark is made. I don't get it. " Secondly, the pen doesn't even appear on the bluetooth devices section, even though it is working. Delete the Surface Pen from all devices that have been paired with the Surface Pen. Sep 18, 2024 · It’s common for users to complain about experiencing the Surface Pen not pairing. Unfortunately now, when I press the right click button it will show the circle on my surface indicating that I have pressed the button, but continues writing as it was and doesn't show the dotted "lasso" lines, or select my text/items. When trying to use the back of the pen as an eraser it just doesnt work. Oct 26, 2019 · Hello Barb, I was not able to try this solution until this weekend, the client I had allowed me to delivery the work I had to do a few days past my deadline so I could still complete it even tho my Surface is still not working, (I used my desktop as soon as I returned home to do it since I was traveling and I could not work while I was out) the solution you outlined seems like it could work, I I tried unpairing, uninstalling the pen in Bluetooth of the device manager, uninstalling the Intel(R) Precise Touch and Stylus. Feb 12, 2024 · If that doesn't work, you can try uninstalling and reinstalling the Surface Pen driver. I am attempting to use the Surface Slim Pen 2, as well as an older Surface Pen. If the issue still persist, I would recommend to try and visit your local Microsoft store if there is one near you to test the pen with other surface devices or if there's any BestBuy store near you. The rest of the pen functions as it should. Updating windows 10. Please let me know how the issue progresses. Sep 17, 2020 · Surface Pen Not Working Hi, got some problem with my surface pen (EYU-00001), as soon as I put battery in, the LED light up in orange (constant, not blinking), tried press the top button for 10 sec to start pairing mode, no response. Check the battery level of your Surface Slim Pen 2. I got the Surface Laptop studio together with the slim pen 2 yesterday. Jan 10, 2020 · Same problem here with a surface pro 3 and pen model 1616. It's possible that the issue you're experiencing is related to the browser you're using. To check if this issue is related to Surface Pen or PowerPoint, please try other devices to check if they can work as PowerPoint clicker. Oct 5, 2024 · If your pen isn’t appearing in the list of devices, you can use the LED to help identify the issue. Jul 6, 2022 · Apparently, the pen and touch drivers you currently have installed are not working with the previous Surface Pen. Removal is intended only for pen tip replacement. Take note, all apps and files that were saved/installed after that date will be erased. After a while I started to notice that my pen doesn't show as paired anywhere in my device, but it can still write and do it's other functions. To do this, go to Settings > Devices > Bluetooth & other devices, select your Surface Slim Pen 2, and then select Remove device. However, my father has a tablet which is designed to use a standard wooden pencil as a pen. 2: Hold the pen cap down for 3 to 7 seconds then release. Mar 5, 2021 · Learn 5 useful solutions to solve Surface pen not working issue on your Surface device. Download Drivers and Firmware: Download drivers and firmware for Surface - Microsoft Support. I know it has to be with the pen itself because the standard surface pen that takes the AAAA battery still works fine. If after restarting the device doesn't work, force shutdown the device. - Recalibrate the touch point of your pen by going to the Search box > Search for Calibrate the screen for pen or touch point > Calibrate then test the pen. When I try to write the cursor does not show and the writing doesn't show on the screen when using one note. 2. If your Surface Slim Pen 2 suddenly stops connecting to your device, the likely cause is a flat battery. You can also adjust the pressure settings for your pen in the Surface app under the Pen pressure drop-down: Support requests Something is wrong with my Surface Laptop Studio or my Slim Pen 2 -- the haptic feedback "tactile signal" feature of the pen almost never works. Still nothing. Select Surface Slim Pen to pair your pen. My Surface Slim Pen 2 is fully charged and connected to my Duo 2. What can I do about this? Jun 18, 2021 · Restart your Surface device to automatically install the latest touchscreen drivers. Expand System devices > Surface pen pairing > Uninstall device Oct 3, 2024 · Causes of When the Surface Slim Pen 2 is Not Working . Let’s work together in finding the best solution to this issue. I then realized that the eraser button would track on the screen but not the pen tip nub. However, if you already replaced the battery and still your pen intermittently works, you may try these solutions that may help you resolve the issue. Aug 16, 2024 · Fast and simple solutions for fixing a broken Surface Pen when it stops working with your Surface Pro or other Windows 10 Surface computer. I'm currently using a Surface Pro 7 and Im using the surface pen that was used with my previous Pro 4. If you've finished repairing and the problem persists, try using the Surface Diagnostic toolkit to diagnose the problem: Aug 24, 2021 · Hello, I got my surface pro 7 and pen last week. Follow these solutions to fix your problem. For more information, see Use the Surface Slim Pen charger Check for updates. Test your pen features on a different app: Try drawing, writing, or erasing in OneNote, Sticky Notes, or Paint. Check if your Surface Pen is still paired to your Surface device. Check the Battery Level. I don't want to be on the phone troubleshooting a $120 Dec 30, 2020 · 1. If you find your Surface Pen not working, don’t panic. double clicking the back button (eraser button) it was taking screenshot- with option to crop and then opening it in OneNote. I've went back to TheGoodGuys THREE TIMES to get it replaced and still has NOT WORKED. See: Change Surface If your Surface Pen stops working, replacing the battery usually resolves the issue. Pen will not write or erase, and the pen's cursor does not show up. Aug 9, 2022 · Surface Pen Not Working I recently bought a Surface Pen to use on my Surface Go 2 Laptop, the pen will connect through Bluetooth and show as connected. Apr 28, 2020 · I imagine this is an issue that does not have anything to do with hardware as the devices work fine, until they sleep, then, the shortcut button on pen with the clip will work intermittently, and the platinum pen shortcut button stops working entirely. May 20, 2021 · The pen will work for about 5 minutes if I completely reboot the laptop, but then just stops working again. Find out how to check for updates, compatibility, and request a replacement pen. It's very strange. I tried replacing the battery, reconnected it via Bluetooth. The on-screen keyboard, however, enters text just fine. Jan 29, 2017 · Now It tried using it again and it didn't work - on contact the cursor on the screen didn't appear. If there is no Restore point available or the System Restore is Off. Ensure your Surface Hub 2S pen firmware is up to date, as outlined here: Update pen firmware on Surface Hub 2S. I can erase it but can't write anything. The electronic components of my original Surface Pen broke, making it useless for my Surface. If the pen works here but does not work with certain applications, they may not be supporting the pen. I'm now questioning the quality of these new N-Trig pens I've bought 5 Surface Pro 3's in the past year and never had a pen issue. The only problem i see in device manager is that Bluetooth Low Energy GATT compliant is not working Sep 2, 2021 · - Removing the pen and add it again. It was working perfectly fine and suddenly it stopped working. Incompatibility, disabled wireless settings, pairing issues, and touchscreen problems can also cause this problem. After touch is working, try your pen again. I have changed the AAAA battery and the Jan 21, 2024 · Hello JoelChong, . Nov 22, 2023 · Your Microsoft Surface Pen is not working? Here are four easy steps to fix your Surface Pen or Surface Slim Pen. Any help is appreciated. Only the button works to open up the windows ink workspace but I can't use my pen to write something down or click on something. If the light on your pen isn’t turning on even after changing the batteries or charging, it may be time to replace your pen. I've tried changing the batteries and paring the pen with my Surface again, and all recent Win 10 updates are installed. About 5 seconds. The Surface Pen does not work without a battery. It just stopped in the middle of drawing. See this link for more: Troubleshoot your Surface Pen - Microsoft Support. It will stop working once the battery is dead, and you will have to replace it. Jan 25, 2024 · I have a surface laptop studio and my windows pen handwriting to text function is not working. Jan 12, 2018 · If your Surface Pen suddenly stops working, replacing the battery usually resolves the issue. Slim Pen 2 supports wireless charging via the Surface Slim Pen Charger (if you own one). Try unpairing and repairing your Surface Slim Pen 2 with your Surface device. Oct 7, 2024 · One of the most common reasons for the Surface pen not working is the battery. Nov 21, 2024 · It sounds like you've already tried a comprehensive list of troubleshooting steps for your Surface Slim Pen 2 not working properly with your Surface Pro 11th Edition. Its indeed more likely that your Surface slim pen has suffered a hardware failure. Test the Surface Pen. Another reason why your surface pen does not work is the low battery level. It stopped working after I completed the last update. Sep 20, 2024 · - Test with a Different Pen or Keyboard: If possible, test your Slim Pen 2 on another Surface Pro keyboard to rule out whether it’s a pen or keyboard issue. Dec 7, 2023 · knowing that the pen also not working on other Surface and using another pen works on your Surface. Note: Our premium Surface Slim Pen 2 is equipped with an easily removable pen tip. Learn what to do if your Surface Pen doesn't write or draw on your Surface device. Both Whiteboard and OneNote, the other two places I use my pen both work perfectly fine, which isolates this to Adobe Acrobat Pro DC. Its tip doesn't work. I have to restart my laptop to make it work again. Check the battery, update Windows, pair the pen, use the correct app, or replace it with a new one. I use a Surface 3 (Win 10) and my Surface Pen model is 1616. It's still paired to the Pro 8, but does no appear on with the little pointer thingy when I hover it on screen, and doesn't function as writing device in World or OneNote for that matter. I have tried everything I can find online (even tried swapping my pen to a new one in the store, cause itsnot that old) Taking battery in and out troubleshoot Oct 16, 2024 · Surface's own hardware cache may be causing the Surface Pen issue, we can try clearing the hardware cache by forcing a reboot: Force a shutdown and restart your Surface - Microsoft Support. If your pen works in one of these apps, the app you Feb 3, 2024 · I understand that you’re experiencing issues with your Surface Pro 7+ pen not working as expected in browser search bars. And I tried reading all of the Microsoft help pages and past Reddit posts. Lastly, I I got a surface pro 7+ recently in a bundle with the surface pen and type cover. The pen battery is in the 90's and it's paired too. The top button of the pen works, just that it is not inking. Then, restart your Surface device and the driver should automatically reinstall. I've "forgotten" the pen, and then reconnected. When I tried on the nibs, they all seemed to work perfectly with the drawing program I use. I have tried opening in safe mode and that doesnt work. I updated all the drivers and I uninstalled the surface pen and installed again. The surface pen not working problem also occurs because of not updating the latest versions of Windows 10. Check if the LED is flashing (if yes, pen should now be in pairing mode) 3: Reseat the battery and pair again. Then turn Bluetooth off and on, attempt to pair pen. Multi-touch functionalityu (pinch zoom) also does not work. I've restarted my Duo 2, and even fully powered it off before restarting. My surface pen isn't working although it is connected to my Surface Go 2. Validate if the button functionality in Windows settings are set correctly. Dec 30, 2024 · The Microsoft Surface Pen is a powerful tool designed to provide the tactile feel of a traditional writing instrument while complementing the versatility of modern technology. Things I tried: - unpair and pair back, - change the Jun 14, 2021 · 1. 4. Use the Surface app to check your pen pressure settings. Even a broken Surface Pen isn't useless. I have tried everything from restarting my computer to uninstalling all the Dec 20, 2017 · I usually use the right click on the surface pen to select and copy these lists to create new days. I cannot try a different pen as well. Some browsers may not support handwriting recognition in search bars. After factory resetting my laptop, it still didn't work so I returned the pen to Amazon and got a replacement. Nothing happened. At that point I decided to just buy a new pen altogether thinking I had gotten a dud. It connects, but it doesnt show the pens cursor. I tried changing the battery, installing the latest updates, removing and pairing the pen, disabling the pen in the device manager, reinstalling the pen Sep 18, 2024 · Surface Pro 3, 4, 7 Pen not working – Sometimes your Surface Pro pen won’t work at all. Oct 5, 2024 · The LED light on my Surface Slim Pen 2 is not lighting up and I can't ask for a replacement. it was working well initially, but recently, I've been having this issue with my pen tip not working. Insert the thinnest part of the replacement pen tip into your Surface Pen. After this situation happens, the pen will not work everywhere, but the button on the pen can still work. Replace the battery. Normally, when pairing is complete, the LED light should be on, not blinking. When I draw or write with the pen, it would still write when my pen is only hovering over the screen. Pen works fine in all other apps. Oct 2, 2024 · I have been using the surface silm 2 pen since I got my surface laptop and haven't had a problem with it however after not using it for about 2 weeks I have come back to the pen tip not working, the pen itself still works the buttons and tracking on the eraser work but the pen tip isn't working. If the app doesn't open, get it from the Microsoft Store. Nothing changed. While the Surface Pen is paired on your Surface, open Device Manager. To learn how, go to Change Surface Pen batteries. If I disconnect/reconnect with the bluetooth settings, the button will work, but not the actual stylus. 6. Test the Surface Pen on a different Surface Device or maybe another Surface Pen on your device to see which one is defective. If you're experiencing Surface touchscreen issues such as touch not responding on part or all of the screen, multi-touch gestures not working or your Surface Pen not inking, touch behaving inaccurately, your Surface experiencing "phantom" or "ghost" touches, touch being slow to respond, or not knowing how to disable touch on Surface, here are some solutions you can try. Apr 20, 2020 · I got the latest surface pen from my friend (4 or 5 I'm not sure, the one without the clip) and Surface pro 7 i5. Surface pen not working but connected – This problem can occur due to certain Bluetooth glitches. - It does not appear on the Bluetooth, Add a device. ). It is connected via Bluetooth and my touch screen works when I use my fingers. Let me help you on this and let us both isolate the problem. The Pen has a full battery (pressing button lights up LED). Find out how to check compatibility, charge or replace battery, replace tip, unpair and reconnect, update driver, and restart Surface. 2 times in the last 3 months, brand new pen, stops working, 2 hour troubleshoot with microsoft to just send me a new pen a month later another update, new pen wont work again. Mar 11, 2018 · Surface pen not working on touch screen, only button on top works. Click View on top and check Show hidden devices. The Surface pen requires a AAAA battery. When it comes to reinstalling Windows, if your Windows 10 key was associated with a Microsoft account, after a clean reinstallation, it will be recreated after logging in to this account. In Settings > Devices > Bluetooth & Other Devices window: add Bluetooth or other devices > under add a device select Bluetooth. . I have also changed the battery in the pen for a new one. If they work well, that means this issue may not be related to PowerPoint. Mar 30, 2021 · My surface pen is not writing/touching on my Surface Pro 7. Surface pen integration > Uninstall device. Trying to school work and take notes but my pen just stops so extremely frustrating. Sep 12, 2023 · To do this, go to Settings > Devices > Bluetooth & other devices > Surface Pen > Remove device. Try using your Surface Pen on a different Surface device to see if the issue persists. This is to isolate whether the issue is within the Pen or the Surface. I did some troubleshooting with Microsoft, and now they're sending me a new one. It does not write or act as a pointer. The pen tip nub wouldn't track on other Surfaces either. According to Bluetooth settings the Pen is "paired" and "connected". Restart. Dec 13, 2023 · I have a new Surface 9 Pro that is not accepting pen inking. Same as you, the buttons worked but no writing happened. Expand Human Interface Devices > HID-compliant pen > Uninstall device Surface pen settings > Uninstall device. 4 days ago · I have already attempted various troubleshooting steps. Pen still doesn't work. Sep 12, 2018 · Based on my test, I can use Surface Pen as PowerPoint Clicker. Well, within the same week the brand new pen did the exact same thing. Nov 2, 2019 · Unpair the pen and restart the surface then re-pair the pen again. 1. To fix the problem, simply unpair and pair your pen again. On the other hand, you can connect your pen automatically on Surface Pro X. See: Change Surface Pen batteries. The problem is system-wide and I tried multiple Surface Pens from different LOTs, I tried re-pairing, changing batteries, cleaning the screen, changing screen brightness, different pen tips, tried all the pen settings, calibration, airplane mode, Bluetooth on/off, unpairing every device, turning off my phones and other electric devices in range Dec 20, 2022 · Draw something on the screen to see if the pen is working. I need help for my Surface Pen. Apr 26, 2021 · My surface pen tip won't work unless I restart my Surface and it will only work for about 5 minutes after that. When i go onto settings it says that my pen is fully charged and that it is connected via Bluetooth. Surface pen tip not working but eraser does (Fix) [PEN] I encountered a problem that alot of people experience with the surface pens, the tip of the pen will stop being detected but all other functionalities such as the eraser and buttons and Bluetooth still work. Repeat Step 5 Surface Pen tip not working but the eraser does [PEN] one day, as usual, I started my surface pro 7 to take notes from my online classes and suddenly my pen tip is not working I tried restarting my surface pro and I noticed that the pen tip only not working but, the eraser on the pen working just fine anyone could help? Jan 24, 2022 · I have a Surface Go 2 and a normal Surface Pen. Just like you, the back button worked just fine, but the tip did not. Oct 17, 2019 · About five days ago, after Microsoft's update, my surface pen stopped inking. The shortcut buttons still work however the eraser, ink, and basically everything which involves the pen actually coming into contact with the tablet doesn't work. I just hope the new pen works. So as a Windows 11 user, I now experienced on my Surface Pro 7, that I downloaded a windiws update and once it was downloaded and I restarted my surface, the pen sensitivity stoppped working. Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. Does Surface Pen work without a battery? No. Update: the problem seems to be caused by skin touching the screen. No real trouble. I updated Windows and all the Apps aswell. Pairing another pen (dell) which worked initially with surface then stopped after a day, then wouldn't work on the dell laptop until hard reset (of pen) Aug 17, 2023 · Whenever the pen stops working, does the touchscreen functionality of the Surface stops working also or not and you are still able to navigate the device using the touchscreen? If touchscreen still works, how about the multi-touch functionality like zooming in and out, does it still work when issue occurs? Jan 2, 2025 · Troubleshoot your Surface Pen - Microsoft Support. It is earsing in the Metro version. Verify that the application supports the use of a surface pen. Follow the steps to restart, test, reinstall, reset, or request a replacement pen. Pull until the entire tip is removed from your Surface Pen. It worked fine out of the box then suddenly stopped writing. There are a few that support tilt but not bearing. ) but inking is not possible. However the tip isn't working. To do this, go to Device Manager, find the Surface Pen under Human Interface Devices, right-click on it, and select Uninstall device. The Surface Pen not working with Surface Pro 4 is another issue users report. The surface pen seems to work perfectly fine except the top button does not launch one note or Windows Ink workspace. Apr 21, 2022 · 1. If nothing’s working, your Surface Pen could be faulty. Perhaps you can also ask your friends around you to borrow a Surface Slim Pen for testing to confirm the problem. I tried so many things but it wasn't responding. See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft. However, on contact between Pen and Surface table the cursor doesn't appear and the Pen is generally not working. Click View on top and check Show hidden devices 3. Go to Settings > Devices > Bluetooth & other devices, remove the Surface Pen, and then pair it again Customize your pen Change pen pressure. I have tried the surface pen in other applications and it is working just fine. The buttons on the pen still work and the touch screen on the Surface work just fine. Even holding down for ages doesn't help. Using another pen (I've now tried two different Surface Book pens and one of the new Surface Pens from the Surface Pro 2017) Using another notetaking app (the problems occur in both OneNote and Nebo) Uninstalling and reinstalling Office and OneNote Nov 13, 2022 · Run Surface Diagnostic Toolkit and make sure that all updates are install including Optional updates. Mine arrived on Wednesday and while I was setting up the SP4 the pen was working just fine. I suggest a Recovery Image to see if that helps. If you’ve been using your digital pen to write, draw, and navigate the screen on your Surface tablet or PC, everything stops if your Microsoft Surface® Pen isn’t working. This has usually worked fine until recently. Did someone solve it? I tried to disable/enable and deinstall different drivers (mainly "Surface pen", "Surface pen settings" and "HID compliant pen"). If the battery is low, you may need to charge it first. Thanks again. Dec 4, 2023 · To see the battery level for your pen, navigate to All Apps > Surface > select the Surface Hub 2S Pen. I can move the cursor with the top eraser button, and when paired and connected, the button works well. Aug 2, 2024 · Everything has been working fine for YEARS. Your battery usually causes this, so make sure that it isn’t empty. To open it, select Start , enter surface, and select it to open the app. In OneNote everything is working, including the tilt sensitivity. I can't write or draw anything with my pen. Everything was working great, but now my pen is not writing or erasing. i. One possible explanation for this issue could be a touch driver problem. Place your pen in the storage tray of a Surface Pro X Signature Keyboard, then remove it. I have a surface laptop 3 as well and am able to write in one note with the same pen that is not working Hello, my surface pro x keyboard that comes with the charging port for the slim pen is working ( i could still type on the keyboard )However, the pen itself is not charging and i have tried troubleshooting it and even using the toolkit provided by microsoft. 5. I have a Slim 2 Pen I use for drawing and today, while I was drawing, the pen just stopped working which was weird. Sep 21, 2020 · Surface pen settings > Uninstall device Surface pen integration > Uninstall device HID-Compliant touch screen > Uninstall device (if you see 2 of these drivers, uninstall both) Intel (R) Precise Touch Device > Uninstall device. If none of the above step's work, try using your Surface Pen on another Surface device to see if it works. If your battery is low on power or dead, you may need to change or charge it. So after a recent update my surface pen stopped working on my surface laptop 2. Mar 13, 2024 · 2. If my palm is resting on the screen I can still use my fingers to navigate and manipulate buttons. Dec 9, 2024 · If the pen or the software were the problem, it would not work on the other Surface computer. Oct 13, 2020 · Kindly follow these steps to troubleshoot the issue on your Surface Pen: 1. Surface Pen not working. 6inch screen Oct 12, 2024 · Press and hold the top button of your pen for 5-7 seconds and observe the LED light. Sep 23, 2018 · Surface Pen Not Working The very first time I paired the pen with my surface pro, I had someone do it for me and it worked just fine. Jan 25, 2021 · Restart the Surface after installing updates. Restart device. However, if you already replaced the battery and still your pen doesn't work, you may try these solutions that may help you resolve the issue. Feb 12, 2021 · Firstly, on my surface, there is no "Surface Pen" driver when I go to the "Device Manager. The pen just doesn't write if my hand is resting on the screen. Jun 6, 2020 · First off, I bought a pen for my surface pro from TheGoodGuys so I can draw digitally and it worked for 2 weeks then it suddenly stopped working. Although, the button shortcuts work on the pen. I completed these steps as well. Replacing batteries . No way should this have taken 5 hours on Geek Squad, but glad to finally make the pen work. Your pen needs a replacement. Restarting . I also already checked for updates and my Surface Pro 6 is fully up to date. More on USB-C Charging base If you are having issues with your Surface Pen working correctly (like connecting to Bluetooth, writing, or opening apps), follow the steps in this video to Aug 25, 2023 · If your pen works in one of these apps, then the app you want to use may not work with your pen. My Surface Pen is drawing when it is not touching the screen. Change Surface Pen batteries [Change Surface Pen batteries - Microsoft Support]. The end button on the Pen still works but just not the tip of it. However, like any electronic device, the Surface Pen can encounter issues, leading to frustration for users. Dec 5, 2017 · While it is looking for things to connect, click and hold down your pen till the light on the pen comes on. If your pen works in one of these apps, then the app you want to use may not work with pen. My surface pen doesn't work on the touch screen at all. Thank you so much for posting in Microsoft Community. Rebooted dozens of times both with the pen in and out of the cradle, checked updates and drivers. Excessive (500 or more) removal+ reinsertion cycles of the pen tip can damage the internal parts of the pen and lead to inking failures. Feb 23, 2023 · Learn how to troubleshoot common issues with your Surface Pen, such as low battery, disconnection, or malfunction. 1 day later, the buttons stopped working too. You may need to replace the tip or get a new pen. Expand Firmware > Surface touch > Uninstall device. Sep 17, 2022 · So I have a Surface Pro 8 I got for my birthday and it works like a charm. Alternatively, try charging another Slim Pen 2 on your keyboard to see if it charges. Rodgers_78 Nov 3, 2023 · This situation happens very frequently, while I am using OneNote, the pen will suddenly not work. Sep 14, 2020 · 1. So, not only did my pen that came with the Surface Book die, the replacement I bought new was also dead. Updating drivers . - Changing into a new battery- still not working, the lights on the Pen does not appear. I don't even need to pair the pen, because when i put the battery in, it starts working without me having to connect it via bluetooth. But this morning as soon as my pen touches the screen, I get a vertical line at the bottom of the page. - Reseat the pen tip. May 28, 2021 · This is to check if the pen is not in a sleep state. However, when the rubber end of the pen is hovering over the screen on OneNote the rubber icon appears next to the cursor. However, I can Highlight just fine. The pen will not work, and I have tried any updates and reconnecting. But then I disconnected it and tried to pair it again, the led on the pen did not work neither did the pen show up on the list of devices to pair with. Pairing works. 3. Though my pen is connected via Bluetooth to my laptop and has battery, the tip (writing) and the eraser doesn't work at random times and it randomly starts working again sometimes. Jul 28, 2024 · On my Surface Laptop 2, I was able to open a PDF (in Adobe Acrobat Pro DC) and grab my pen and start writing. I've got quite a weird problem at the moment with my Surface Pro 4, my Surface Pen is working fine, it writes on OneNote and Drawboard PDF, but the rubber (eraser) almost always doesn't work. Tried the pen on a second Surface (get the same fault) Re-calibrated the Pen. Shortcuts are functioning (depressing the buttons on both pens launch OneNote, Stickynotes, etc. Beforehand, my pen nib broke, so I bought a replacement pack with 3 other tips. Push until the tip locks into place. Aug 25, 2015 · Hi, I got a Surface Pen with my Surface 3. Restart your Surface device If after restarting the device doesn't work, force shutdown the device. If this is the case, unpair it, restart your computer, and add the Surface Pen again. My current X360 2022 16 inch works fine with the HP Rechargeable Tilt Pen (came with laptop) and also with Surface Pen (AAAA battery) bought in 2021 (the surface pen has been around for a while and different pens support different MPP versions - you can google this). wapnl ioz bbxmhg irtx iolxkws ilumyph uuon aqaqizx crmv rstbn